Why is my laptop screen black and the power button refusing to respond
Hi
I slept off last night only to wake up to a black screen this morning with the power button not even working. I don't know what to do, someone please help .
My laptop is an HP Pavilion laptop
15-cs004nia
Is this a good question?
4 Comments
Hi @promisegogo ,
Have you tried holding the power button >5 seconds to make sure that the laptop is off and not hibernating or in sleep mode and then try starting it again?
What indications do you get on the laptop when you just connect the charger to it, e.g. charging light, none etc?
What have you tried?
by jayeff
@jayeff I've tried holding the power button down many times. The system is on because my keypad lights are still on, my charging light is still on even when I unplug the power and I can hear the sound of the system running
by Gogo promise
@promisegogo
It's how long you hold it that might make the difference.
You should be able to force stop a laptop by holding the power button until it turns off completely. Usually this takes >5 seconds
Also could you please verify the model number as cs-004nia shows no results Is it a 15- cs-04xxx perhaps?
by jayeff
@jayeff I've held the power button down for like 2 minutes and it still didn't go off. Oh sorry about that its an HP pavilion
15-cs0004nia
by Gogo promise