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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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iPhone 7 no wifi/ wifi button NOT greyed out

Hey guys

got an issue with an iPhone 7 I just got.

it won’t connect to wifi. I am aware of the hardware issue where the button is greyed out but mine is not. It also “sees” my network. But when I try to connect to it I get a pop up with “unable to join the network xxxxx”. And yes, it’s the right password. All other devices work fine with it and if I create a hotspot I can connect it just fine. Any ideas? Thanks!!

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Firstly I would reset the network settings if this doesn’t work I would be ensuring that the security setting for your device matches the setting on your wireless router.

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