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Samsung's tenth flagship Galaxy phone, released in March of 2019. Shipped with Android 9.0 (Pie).

22 Questions View all

Why is the bottom of my screen white?

The bottom 4th of my screen is white. It covers the entire keyboard, but everything still works like normal. Also, it is very hard to get the phone to wake up. When i press the power button, the bottom fourth of the screen flickers and it doesn’t turn on. As I said before, touches still register and even the fingerprint scanner still works, it’s just that I can’t see the bottom fourth. All I want to know is what I need to replaced to get this issue fixed. This is an international phone.

Thank You for any suggestions or answers.

Update (07/03/2020)

Block Image

This is what the phone looks like, as you can see there are a few dead pixels on the right, but I’m not too worried about them.

Answered! View the answer I have this problem too

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Same problem. Lots of threads on this issue. No solutions. No, resetting phone doesn't work. No, safe mode doesn't help. Phone less than a year old. Still owe samsung money for it. Apple much better. I will be requesting a replacement tomorrow.

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Same problem but mines is bigger like stuck with the YouTube screen white and flickering

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It looks like the screen is damaged and needs replaced.

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Yes. Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know.

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So at 10am I checked in at UbreakIfix and 2.5 hours later I have a new screen that was warrantied and a fully functional S10 again. Thank you samsung. FYI the bill was $268 if your out of warranty. I had a month left. Whew.

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Do you know what part they had to use to repair it?

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Jacob Worsham will be eternally grateful.
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