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Performance issue when gaming

Hello guys, i have a performance issue with my ThinkPad E560. When i start a game, my laptop becomes laggy after minutes and the only solution is to unplug and replug the charger but the problem reappear again after minutes.

What the problem be? and is there a homemade solution?

And thanks.

Update (06/10/2020)

Hi, I'm using windows 10, 8GO RAM, yeah when playing game (because it requires charger when playing), All my drivers are up to date and for the startup i have only disabled some process like adobe and chrome update...

Answered! View the answer I have this problem too

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Hi @djamiirr,

More information is needed to help

What OS is installed in the laptop?

How much RAM is installed in the laptop?

Does it only happen when playing games?

Have you checked that the video drivers are up to date?

Have you checked what programs are being loaded on startup that may be using system resources unnecessarily? Go to Task manager > Startup to find what is loaded and if it it necessary.

Have you checked that the laptop's fan vent is clear and unobstructed?

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Hi @djamiirr ,

Just trying to eliminate possible causes.

Try running a Win 10 battery report and check the results. It may be that the charger can't manage running both the laptop and trying to maintain the battery (if it is faulty) when you are gaming due to the increase in power necessary.

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The ThinkPad line is not meant for gaming - they are productivity business laptops. You bought the wrong machine for gaming! Changing the thermal paste and cleaning the CPU fan/heatsink out will help, but don’t expect it to make a major difference. The HMM can be found here. Sadly, the motherboard needs to come out to access the heatsink :-(.

Yes they will handle most older titles fine, but they have to run well on the IGP or business graphics decently. Having a ULV processor also doesn’t help the situation. That said, it can handle very old titles okay. I’ve had GTA:VC run fine on HD 4600 graphics paired with a i7 4810MQ, but that’s because of how old the game is. Your machine is no different with HD 520 graphics.

In the case of how yours is failing, it sounds like a throttling and power delivery issue, especially if it’s fine on a appropriate game and then gets worse as you run it. Most ULV laptops are not equipped with the appropriate cooling for gaming, and tend to throttle back sooner then something with a full power processor installed.

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thanks for your answer, i have AMD Radoen R7 M370 Graphics, when i start the game (not a huge game xmpl: PES 2017, Arkham Origins ....), it starts smoothly but after minutes it becomes laggy, as i said before i have to replug the charger to back smooth again but the problem reappears within few minutes, i guess that is a power problem.

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@djamiirr The M370 is a business GPU - not a gaming GPU. Anyway, repasting it will help along with a cooling pad with fans as well.

It won't make a major difference overall, but you won't be as affected by issues like thermal throttling.

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Yeah i understand, but which i didn't understand that this problem didn't persists at the past, what can it be?

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Amir Eleuch will be eternally grateful.
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