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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Mail app won’t open

When I try to open mail it just goes on and off and won’t bring up the mail.

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1 Answer

Make sure you’re running the latest version of iOS, you can check by going to Settings>General>Software Update and doing an update if needed. If the iOS update didn’t fix it, or if you’re already running the latest iOS you could try doing a DFU restore. This will cause you to lose all information on the phone so doing a backup prior to the restore is strongly recommended.

To do a DFU restore:

  1. Plug your iPhone into a computer running iTunes
  2. Press and hold the Side and Volume Down buttons simultaneously for about 8 seconds
  3. Let go of the Side button while still holding down the Volume Down button
  4. After about 8 more seconds, iTunes will prompt you to restore the phone

Hope this helps!

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