Dropped my iPhone X. No cracks but display gone black.

Question

iPhone X

Released November 4, 2017. Model A1865, A1901. Available as GSM or CDMA / 64 or 256 GB / Silver or Space Gray. (Pronounced the same as "iPhone 10.")

1199 Questions View all

Thriven Kumar @thrivenkumar

Rep: 37

2

1

Posted: Jun 4, 2020

Options

Dropped my iPhone X. No cracks but display gone black.

I dropped my phone accidentally. NO CRACKS in glass and touch screen is working fine but DISPLAY gone BLACK. I’m receiving Notifications, calls and speakers are working fine.

what might be the problem?

Do you think my screen is damaged?

Answer this question I have this problem too

Is this a good question?

Yes No

Score 3

Add a comment

2 Answers

Matthew Clark @mattclark33 Rep: 101 PearMac 4 3 · Answer 1 · 2020-06-04T09:41:58-07:00

Most Helpful Answer

Matthew Clark @mattclark33

Rep: 101

PearMac

4

3

Posted: Jun 4, 2020

Options

There could be a few causes, the most obvious being the OLED screen could have damage underneath the glass that is keeping the screen from powering on and in this case you would need a display replacement.

Another possibility is it could be software related have you tried to do the soft reset of the phone by tapping volume up then volume down and holding the power button until the phone power cycles? I have seen a few instances where this happens and does fix the problem.

The only next step that you could take would be opening up the phone and reconnecting the display connections to make sure nothing came loose if that doesn’t work then you definitely need a display replacement.

Was this answer helpful?

Yes No

Score 1

Add a comment