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The Motorola Moto Z Play (model number XT1635-02, XT1635-01 and XT1635-02) is a droid smartphone that was released in September 2016. The Moto Z Play can be easily distinguished by the word “moto” placed at the top and the square home button placed at the bottom of the front of the phone.

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Why wont it charge?

i bought a new battery for it and it wouldnt charge so i bought a new battery and now this one wont charge,it says 39% phone - not charging.i know its the phone’s fault because i have tried on many chargers and two batteries and i’d like to know how i can fix it.thank you in advance.

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1 Answer

Is the charging port damaged? Get a magnifying glass and look into the port and see if it damaged. You should also check the connections from the charging port to the board for any broken connections.

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