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Help my laptop don't have internet connection but there is

Hello I need help about my laptop connection not working. The icon wifi of my laptop is great just like normal but when I go search something up it say I don't have WiFi but there is my other devices Connect to the same wifi at home but only my laptop won't work pls help

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Hi @Gilian Reddington

Check on the device manager if it has been properly detected, if you see exclamation mark, question mark or cross on the wifi card, means either wifi card is having issues / disabled.

try enabling and reinstalling the drivers, see if it helps.

check also if there is wifi switch which is restricted to airplane mode, etc.

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  1. on the network, icon check if you can see the Wifi Icon,, if yes click on that and see if you can see the wifi name that can be connected IF NOT GO TO STEP 2
  2. check if the wifi connects to the mobile hotspot wifi, try connecting to other wifi, if connecting, then check wifi router mac filters and see any mac address is blocked in that

if you cant do the above go to Control Panel >> System >> Device manager >>in the network adapter check if any wireless adapter is installed, if not check other devices ( Unkown Device ) right click and try to install the drivers,

IF THE DRIVERS IS INSTALLED REMOVE AND REINSTALL AGAIN DOWNLOAD FROM THE SITE

download the drivers from link

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