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The Acer Nitro 5 AN515-53-55G9 is a laptop targeted towards budget gamers. It boasts 256 GB of storage, Nvidia GeForce Graphics and an Intel i5 quad-core processor at a more affordable price than most gaming laptops.

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keeps restarting wont start

I tried to hard restart it but it shut off and when i tried to load it back up it went into a restart loop i left it on or a while and it would not start

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1 Answer

David,

What I’m reading is that you tried to reset “something” but instead of resetting it just shut down. Then when turning it back on, you’re getting a boot-loop. I’m going to assume in this answer that you’re talking about a PC running Windows 10 as this is the most common PC in the world right now.

Accidental Shutdown:

This can be caused by holding the power button down for more than 5 full seconds. Most motherboards power off when the power button is held down for 5+ full seconds. This could also be caused by a jammed power button, which could also be resetting your system. Though most likely the system was hard-locked when you went to reset it, and since it didn’t reset right away, you held the power button down until it powered off.

Boot-Loop:

Restart loops usually occur when Windows is trying to self-update and is interrupted. Though other corruption can be the cause as well. Anything from a bad peripheral (bad video-card, bad third party card, etc.). In Windows 10 you can press CTRL-F8 to get the diagnostic menu. In there are various options like restoring to a previous snapshot to reinstalling the OS completely to running the system in safe-mode. My first recommendation is to try Safe Mode. If your PC doesn’t start in safemode, then something critical is damaged/corrupted. Let me know if Safe Mode works for you and we can go from there.

-e

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