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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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What does error code (10) in itunes mean?

I connected my iPhone to iTunes and tried to update iOS from 12.4.1 to the latest 13 and it froze and gave me error code (10). Tried multiple times on different computers, one of which was running catalina and all had the latest itunes, but it always came up with error code (10). All it says on apple’s website is that (10) indicates a hardware issue. I find this hard to believe as my phone was working perfectly fine before I attempted the update. Does anyone know what error code (10) in iTunes means when trying to update iOS?

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Looks like this happens mostly due to faulty hardware. Try updating iTunes if it’s not, check you internet connection and maybe try a different cable.

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Ok thanks for your input

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how did you solve the problem please help I am facing error 10

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