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The Asus X555L is a low budget laptop that came out in May of 2015. The model depicted in these guides is X555LA-SI305041, an Intel Core i3 laptop designed to be affordable for consumers. Similar model numbers: X555LB, X555LD, X555LF, X555LI, X555LJ, X555LN, and X555LP

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Display go black randomly

My laptop model is actually an Asus X510UR with those specs:

Intel® Core i5 8250U

 Windows 10



The problem:

Randomly when Im playing games, the screen of my laptop became black. I already tried without success:

-Change the Grease Past

-Update BIOS

-Play the same game on Ubuntu

-Disable the NVIDIA and play with Intel Graphics

-Play the game monitoring the tempetature and it stay arround 70°C


Just the imagens vanish, but the display still have backlight and the game didnt stop, I can hear everything.

I tried to plug the HDMI cable when the problem happens but in this case everthing stops.

I dont remember if the problem happens with regular use like Chrome, Word, etc. Always playing games.

What could be? Motherboard is dying?

Answer this question I have this problem too

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1 Answer

Most Helpful Answer


Things to try:

Perform a complete memory check to make sure that all the memory is OK.

Check in Event Viewer (If Win 10 OS, right click on Windows Start button on the left side of the Taskbar and select Event viewer) for any Critical, Error or Warning events that standout which may give an indication of what is happening.

How do you get the display to restore, do you have to exit the game or what?

Do you have the latest video drivers installed for both GPUs?

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Lucas Gonçalves will be eternally grateful.
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