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SONOS PLAY 5 is the original, bigger room, bigger sound, all-in-one Sonos music player.

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Can’t get to connect

I got my dad this speaker 3 years ago-brand new- I asked him why he doesn’t use it- said it never connects- he said 2 out of 10 times maybe-

said he tried everything finally just put it in closet-

should I send in for repair? Out of warranty-

help please

Answer this question I have this problem too

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1 Answer

Sometimes fixing a dying console is almost as pricey as buying a new one. When that happens, you have a pretty tough decision to make: Do you stick with what you’ve been using and love, or get something shiny and new?

Here’s what you should consider before making the choice.

  • If Buying New Is Actually an Upgrade - Remember, not everything “new” is an “upgrade.”
  • Try to Offset the Cost by Selling the Broken Tech
  • Consider The Value of Your Time

There’s no one rule that applies to everyone, the actual decision is up to you.

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I guess my issue there was def. a manufacture issue with this particular model yet Sonus refuses to accept since it’s out of warranty-


@connella2 May consider get your father a new one, thanks!


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connella2 will be eternally grateful.
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