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2.4 GHz Intel Core i3 with 4 GB RAM and 1 TB hard drive, shipped with Windows 8.1 as standard

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When I connect the charger it keeps turning on and off fast

The charger lamp turns on and off fast as if the wire is shaking and it doesn't charge

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1 Answer

Are you able to boot into Windows normally?

  • Please try to boot into BIOS <F2> and check what is the status of the battery / adapter listed.
  • Please update the BIOS to the latest available version from the manufacture site.

If the battery is not charging, it's either a...

Bad battery

Bad charging circuit (faulty motherboard)

Bad AC adapter (You can check with an alternate adapter)

You should reach out to the manufacturer for support/warranty service, or consider returning the laptop for replacement.

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Reem Ali will be eternally grateful.
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