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Sonos Play:1 was released on October 2013. It is a wireless speaker system that features a 3.5 inch mid-woofer and tweeter. Repair of this device requires screwdrivers, tweezers, and prying tools. Model number: PLAY1US1BLK

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Why won’t the red light go away?

We have completely reinstalled the system but I have a Play 1 speaker where the light is red and won’t go away. As such, it is not working. Was hoping I could send in for repair or get replacement.

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Same issue Geoffrey….did you fix it? Have tried plugging direct into router to no avail, so obviously WIFI receiver is not the issue. Sonos 1 is not compatible with Play 1…so looks like I have to replace both surrounds….and will have a spare Play 1

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Geoffrey Basye will be eternally grateful.
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