Fix Your Stuff Community Store

Repair guides and support for your LG TV.

1341 Questions View all

Options

Why is my tv in mute without the mute button on?

My tv went mute last night but I click the mute button on and off and nothing happens. It remains mute. I went to settings/soundout / it's on optical, is that correct?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 3
6 Comments

Norma Maldonado that depends on how and what you have connected. Let us know what your TV's model is so we can try to assist you.

by

Hi,

Do you have anything connected to the optical output port on the TV, like a soundbar or stereo receiver etc?

If nothing connected switch the TV sound setting back to TV or internal speakers or whatever is indicated for the sound to come from the TV and not an external speaker system

by

I have a 2013 non smart LG tv and it mutes itself. I notice it when I have my HDMI cord connected to my phone for 4-10 minutes

by

my tv is lg tv 55un73 and iam facing same problem when i mute iy the sound close ok for 1 minute maybe and then it self again start volume

by

again same its unmute it self in 5 seconds

by

Show 1 more comment

Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options
  1. Open the Settings menu either by using the button on your remote or if your remote doesn't have a Settings button, press the Home/Smart button, then click the Settings icon.
  2. Navigate to the Audio/Sound menu.
  3. Choose Sound Out, then select TV Speakers.

Try this! This might help you!

Regards,

Lewis

Was this answer helpful?

Yes No
Score 2

2 Comments:

Brilliant Xfinity had no clue but this was genius!!!! Worked first try after being mute for 3 darn days lol thank you

by

I found this to be 100% accurate. It was entirely mute I tried everything that was suggested. Thank you this works perfectly

by

Add a comment
Most Helpful Answer

Options

or just try to unplug it then wait 10 seconds then plug it back

Was this answer helpful?

Yes No
Score 3

5 Comments:

Brilliant! That actually worked. After following all the other steps found via Google, a simple restart was all it needed. Thank you!

by

It works by unplugging it but why it keeps doing it?

by

Same here.. please help to fully recover

by

I was having the same problems ty very much ☺️

by

My external speakers set on optical for sound worked great. After pushing a few buttons, The TV went into mute mode and will not come out of it for optical. It will go on using the TV in the TV sound, but it will not work with my external speakers (optical setting). The mute button just keeps popping up. It will not come out of mute. I tried the mute on the TV, the fire stick, neither work. So aggravating. Any kind words of help would be greatly appreciated. I have tried turning the TV on and off as well as the components. Didn't work. I tried changing back to TV. And then optical didn't work. TV soundworks fine, but I love my external speakers.

by

Add a comment

Add your answer

Norma Maldonado will be eternally grateful.
View Statistics:

Past 24 Hours: 51

Past 7 Days: 304

Past 30 Days: 1,368

All Time: 53,735