Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White.

3128 Questions View all

Is there an iPhone diagnostics Program I can use to test with?

Hi Guys,

I was just wondering if there is some type of iPhone diagnostic software out there that is similar to the software that is used by the geniuses in the genius bars in Apple stores?

I know you have to be an Apple staff member to obtain their software—so I'm not asking for that, just if there is some other version?



Very recently, Apple updated GSX (Global Service Exchange. If you don't know what it is, Google it.), and this upgrade includes an iPhone diagnostic tool similar to the tool used at Apple Genius Bars. You need to be a member of GSX to access this tool, but this tool is capable of reading several systems on your iPhone such as:

- Device Info

- Battery performance

- Temperature monitoring

- iPhone usage

- Software Issues

- App Issues

- Memory Issues

Block Image

Answered! View the answer I have this problem too

Is this a good question?

Score 7


not connect with GSX, not supported apple id


Add a comment

2 Answers

Chosen Solution

You could check this article from Apple's support forum and see if that will help you a bit. This site says, "It’s called the iPhone Configuration Utility, which allows you to examine logs from your iPhone or iPod Touch, to apply configuration and provisioning profiles, and more. The tool is very interesting!" I believe the software you are thinking of is called "Behavior Scan" You can find more info about it here. I hope that gives you a good starting point.

Was this answer helpful?

Score 7

Comments: are a freaking legend! Thanks!


Martin look at my profile for me email - Send me an email :)


pages not found


Add a comment


go to apple app store and search for

it is called iPhone diagnostics

Was this answer helpful?

Score 1
Add a comment

Add your answer

martin will be eternally grateful.
View Statistics:

Past 24 Hours: 69

Past 7 Days: 771

Past 30 Days: 3,385

All Time: 225,260