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Released in March 2017, the Moto G5 Plus (model numbers XT1687, XT1680, XT1684, XT1685) includes a 12.0 megapixel rear camera, a 5.2 inch screen with a 1920 x 1080 resolution, and the Android 7.0 (Nougat) operating system.

38 Questions View all

Why is my replacement touchscreen unresponsive?

My ifixit replacement touchscreen is unresponsive. Picture is fine. Touch on the original screen still works when swapped back. I have tried multiple resets, clearing cache, and factory reset work no success.

Maybe a bad component? Any suggestions?

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1 Answer

Seems to me you simply have a defective screen. Replace it with a new one. Is the part returnable?

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I hope so, I bought it from ifixit. I've got a support ticket asking if I can get a replacement. I'll update here when someone follows up on it.

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Adam Bridge will be eternally grateful.
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