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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

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Keyboard And Trackpad not Working

My keyboard is not responding at all, the caps lock light doesent turn on and all my function keys aren't working. My trackpad also does not function but i can still click and force click although nothing responds. I have a keybored and mouse connected that do function correctly although when disconnected the computer starts to search for any Bluetooth keyboard or trackpad/mouse. It shows up with a no drivers icon in the near top right of taskbar. I have tried to restart my computer and SMC reset, it didn't work.

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Did you have a liquid spill into your keyboard or touchpad?

Or, did you sit your system down on a wet surface?

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@danj No. I haven't spilt anything on it nor did I place it on a wet surface. When it stoped working I was on playing a game and then none of my controlles worked.

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Then that’s pointing to a battery issue, What is likely happening is the battery is swelling up pressing on the cables. Haven’t seen this happen yet in the newer 2016 onward systems. Excessive online game play can overtax the power system.

Lets check the battery, you’ll want to use a Bluetooth keyboard and mouse to gain enough control to do this. Once you have access download this gem of an app CoconutBattery take a snapshot of the main window and post it here for us to see Adding images to an existing question that should give us an idea where things stand.

For now I would hold off pulling the bottom cover as soon as you do the pressure of the cover will allow the battery to expand quickly and it could rupture! If you can lets run the battery down as the less power stored then less fire risk.

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