Volume stuck on loud

My son dropped his Nintendo 2DS, now the volume is stuck on loud. I watched a YouTube video, took it apart and ensured the internal volume tab was still connected with the outside volume control - it is. But still super loud. Any ideas on how to fix this?

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Just of the top of my head here. Check owner's guide to see if unit can be reset to factory default settings.

If volume control is of the potentiometer style, use a multimeter to ensure the wiper blade is working OK. If soldered in checked for cracked/cold/loose legs on the solder joints.

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I tries resetting it to factory settings, still didn't work. I think something must be cracked where the volume control is. Thanks for your help

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