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Ring Video Doorbell Model No. 88RG000FC100

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Ring 2 bundle from Costco, Chime won't connect to WiFi.

I go through the setups steps, but when it is time for Chime to link to my phone, the Chime network says, “Cannot connect, internet unavailable.” But the internet is very available, even when I try this a couple of feet from my router. z

The slow blink starts, I hit continue, then the app tells me Chime is trying to connect to my device. After a couple of minutes, it seems like it’s connecting, but then I get the above message. Anyone seen this before?

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2 Answers

Sounds like your firewall settings might be blocking the connection the ring needs to make to the server

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If your Ring Video Doorbell refuses to connect to Wi-Fi or you are not receiving notifications, there could be a problem with your Wi-Fi router channel or the router placement. See this Ring Video Doorbell Has Poor or No Wi-Fi Signal problem page for possible causes and solutions.

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