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Google's 2nd-generation Pixel XL sports a 6-inch P-OLED display with rounded corners. Available in 64 and 128 GB storage configurations, and in two colors: Just Black and Black & White. Released October 19, 2017.

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pixel 2 xl mic not working during calls/assistant

Hello,

After a drop the mic suddenly stopped working. There was a small amount of water but as the pixel 2 xl is water resistant and it was not submerged long I don't believe this is the main issue. It didn't work for about a day and suddenly started working again. I thought the issue had gone away but it had suddenly come up again. Any help is greatly appreciated.

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1 Answer

Most Helpful Answer

Hi @anuna ,

You may have to open the phone and check if the microphone has been damaged or become loose from the board due to the fall.

Here’s a link to the ifixit Google Pixel 2 XL Charging Assembly Replacement guide which should be of some help.

The microphone is located on this board.

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