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Monitor Black screen with faint light

Hello, my monitor suddenly went black and i can still see faint light that shows better in a dark room, everything is black inculding on screen controls and logo so problem not from pc or cable

Any ideas?

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The monitor is asus pg27uq

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Hi @netron

How long did you purchase it ?

had you tried with another input on the monitor ? e.g. hdmi or displayport?

normally when you disconnect the cables, there should be no signal found …

does it display normally?

normally monitors it should have 3 years warranty

https://www.asus.com/me-en/Monitors/ROG-...

I would suggest you to send in for service if you still have warranty.

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3 Comments:

Thank you for your answer but unfortunately i bought it refurbished with 3 months warranty

And there is no input with any cable, the startup logo or the on screen menu doesn't even show, there is a slight light as shown in the pic

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i have a feeling the backlight might be faulty.

take a torchlight and shine on the screen to inspect the display is in order....

some idea....

sometimes one faulty LED can cause this issues.

https://www.youtube.com/watch?v=iq7g2IT_...

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The monitor got a little bump and working fine now, thank you

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Ziad Althawad will be eternally grateful.
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