Skip to main content

Fix Your Stuff

Right to Repair

Store

The Motorola Moto Z3 Play was released in June of 2018. It has a 6 inch screen and a non-removable Li-Ion 3000 mAh battery. Its rear camera is 12MP and its front camera is 8MP. Model number XT1929-3, XT1929-4 and XT1929-8. "XT1929-3 NA XT1929-4 NA XT1929-4 NA XT1929-5 LATAM XT1929-6 LATAM XT1929-8 EMEA/APAC"

12 Questions View all

Screen replacement causes digitizer to not work

We are a repair shop and we have tried replacing the screens on this model a few times xt1929-17 and every time the digitizer doesn’t respond on the new lcd has anyone experienced this issue or come up with a fix?

Answer this question I have this problem too

Is this a good question?

Score 9
Add a comment

2 Answers

I am also experiencing this issue! The digitizer stops responding once you turn the phone off and then back on… it’s a little annoying to say the least. Any guidance on this would be awesome!

Thanks

Was this answer helpful?

Score 0

Comments:

I’ve researched and asked local shops as well most have just blamed it on the current quality of the parts on the market being low. Are shop has suspended repairs at the time do to the large warranty rate of the XT models

by

Add a comment

You have to do a hard restart. It’s the only way I’ve found to do it.

Was this answer helpful?

Score 0

Comments:

Could you clarify how you did that? I had the battery cable disconnected, replaced the screen with no problem, and turned the phone on without issue. The problem is that the touch doesn't register, no matter how many times I fiddle with the battery. This was a straightforward, easy fix up until this point.

by

When he says hard reset, he's likely referring to a factory reset.

I haven't replaced the screen on this device yet, but I plan to soon. I'll let you know if I run into this issue and have I might fix it.

by

Add a comment

Add your answer

Mike Henry will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 3

Past 30 Days: 11

All Time: 739