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Repair information and support for the Acer Aspire E15 laptop, released from Acer in 2015. Model number: E5-575-33BM.

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Monitor shuts off overnight during exertion

Every now and then I need to leave my laptop on overnight to process a several hour video file. The last two times I’ve done so, the screen is black in the morning. The hard drive’s still operating, but no display. Power save/screensavers are disabled, and it doesn’t feel overheated. If I hard reset it, it reboots fine, but I do so blind—I can’t tell if the video is still exporting or not. Any ideas what would cause this display failure?

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1 Answer

Does the laptop have dedicated graphics? It sounds like the graphics chip is overheating and causing no display when it gets too hot.

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Jaymes Condon will be eternally grateful.
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