Skip to main content

Fix Your Stuff

Right to Repair

Store

The 5th generation of the Moto E Play smartphones, released in July 2018. Model numbers XT1921

17 Questions View all

My left side isn't working

ok so I dropped my phone in water not that much but it did get wet, so I dried it off and restarted it and I had to put in my code to fully unlock it and my code starts with a 6 and it’s a number code so every thing types in but not the left side so 3,6,9 or the enter button!!!!! what do I do????????????????????????????????????????????????????????????????

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

SKIP THE UPGRADE

Save by fixing with an all-in-one kit.

Shop iPhone Fix Kits

SKIP THE UPGRADE

Save by fixing with an all-in-one kit.

Shop iPhone Fix Kits

1 Answer

Chosen Solution

Hi,

As you know water and electronics and electricity are not a good mix.

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the phone's operating design and could damage the components.

First do not turn on your phone and then you need to remove the battery as soon as possible to prevent any further damage.

After this you need to dis-assemble the rest of the phone and clean all the affected parts using Isopropyl Alcohol 90%+ (available from most electronic parts stores) to remove all traces of corrosion and water. Do not use "rubbing alcohol" as in some cases this is <70% IPA, can contain scents and is not as effective. If you do use it, check the label to verify the amount of IPA

Here is a link that describes the process.

Electronics Water Damage

As always with electronics, especially surface mounted PCBs be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the boards.

Hopefully after you have done all this the phone might possibly work correctly again.

If this process seems too daunting, take your phone to a reputable, professional mobile phone repair service, experienced in water damage repair and ask for a quote for a repair.

If you decide to do this, do it sooner than later.

Was this answer helpful?

Score 2
Add a comment

Add your answer

Kayla Lyles will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 33