Skip to main content

Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

375 Questions View all

Screen dead and unresponsive

I have tried to hard reset my phone and also tried dfu restore it didn't work.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Please take the time to give some background/context when asking these types of questions. If you go to the doctor and simply say you have a stomach ache, they’re not going to be able to offer much. It could be indigestion or cancer…

As for your phone, what happened leading up to this situation…was the phone dropped, damaged, repaired or came into contact with water?

You may have a dead screen or you may have a logic board issue…give us more details and we can offer a better diagnosis.

Was this answer helpful?

Score 3
Add a comment

Add your answer

John will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 4

All Time: 98