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Office inkjet printer released in January of 2009. Model number G510n.

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printer will not scan to file

My printer will not scan to file. It also is missing black and white

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1 Answer

For not scanning to file, you are talking about the option to save file to a network location? If so check these few things:

  1. Check if you configured your location properly. It should be something like \\computername\sharename
  2. Make sure your computer/laptop and printer have same workgroup name.
  3. If there is username/password to your profile, add them as well to printer (in network settings) so it can write file to given location.

As for “missing black and white” I am not sure what you are referring to? If you are reffering to printer options, I think its “Grayscale” that needs to be selected “on” or checked.

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