Skip to main content

A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

1698 Questions View all

Controller isn't connecting to the PS4 not even with cable connected.


My PS4 has a message Cannot start the PS4, connect the Duelshock 4 using the USB cable and then press the PS button. However when we tried that with a few cables the controller glows yellow once then goes off and the PS button does nothing. WE have tried using the PS button and Share button together while connected with the USB cable to reconnect it but nothing. Any advice?, is it the controller or the PS4?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Seems to be more the Controller, have you tried to force reset the PS4? Try to pull the power cable let it sit for a bit and turn it back on and try again. If anything trouble shoot with another controller, Easier and cheaper for new controller than new console.

Was this answer helpful?

Score 1
Add a comment

Add your answer

saz will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 6

Past 30 Days: 8

All Time: 452