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13.3" Ultra-Portable laptop released by Dell in January 2018.

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power button has a backlash

On my laptop, the power button has a large backlash.  I struggle that it will break.  Can I replace it or what should I do?

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Hi,

Is the laptop still covered by the manufacturer’s warranty?

If so contact the manufacturer regarding the problem.

Research online indicates that you are not alone in having problems with the power button.

Some have had the problem resolved under warranty by the manufacturer replacing the power button board (with a refurbished button!) whilst others, where the warranty has lapsed, have replaced the button board themselves and hoped that the new button lasts.

Here’s a link to the service manual for the laptop, taken from this webpage. Scroll down to sections 22-23 to view the necessary pre-requisite steps and then the procedure to remove/replace the power button board.

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