Rep: 37
2
1
My Kindle worked fine one day and the next am was stuck on the fire screen. Two days later, my Mom's Kindle did the same thing. Both are charged and no matter how many times I press the power and volume buttons; it always returns to the fire screen.
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Rep: 3.2k
4
8
1
Charge your device for at least 30 minutes and try to restart your device again:
If the issue persists, attempt to Factory Reset using the built in device recovery mode:
Please note that a factory reset will remove any content you have downloaded to your tablet.
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Rep: 13
1
what to do with my kindle oasis frozen at tree screen, not opening home screen
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I have the same issue have been trying for 3 days now. I have done even a factory reset and no luck
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My tablet is the same have done all the reset, reboot, etc..suggested it will not repair. Stuck on Fire loading screen.
Ditto - totally frozen
Wont even go far along enough to show me the charge, but i know it has enough power to show me the amazon logo nonstop
I am not a teckie, but my 2¢ worth logic works.
When you switch on, press 20 sec or less only. This will initiate the start. Pressing more than 20 sec causes hanging.
To get out of hanging screen, press the on button for min of 40 sec.
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Please help. I read somewhere that the battery may be fired and if so, it will erase all of my books. Pleas help:-(
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