Rep: 203
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It just randomly shuts off when it has sufficient charge, or when i try to take a picture, it shuts off BUT it wont turn back on unless i plug the charger in?
I have done a full reset and a soft reset.
What could the issue be? Im thinking a lose connection or battery is screwed.
Is this a good question?
Rep: 221.4k
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Start by testing the battery condition. The battery is the weakest link in the entire device. Use a battery utility, such as coconutBattery (for Mac) or 3uTools (for Windows) to test the battery prior to removal. Anything less than 70% of design capacity will require replacement.
You can also use the Battery Health Diagnostic (Settings\Battery\Battery Health) in iOS 11.3 and above. It will tell you what the health of the battery is. Once the battery reaches below 80% of design capacity, iOS will throttle performance if the phone experiences an unexpected shutdown (I’m not sure if this applies to iPads!). You can read more about this at the following Apple Support page (https://support.apple.com/en-us/HT208387).
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