iPhone XS does not power on but gets warm when on charge
A customer has given me an iPhone XS that has suddenly stopped powering on.
It's not in DFU/Recovery mode.
It will not show up in iTunes.
When on charge (with the cable or wireless) the phone gets warm/hot in the lower 10% of the screen so it's not completely dead.
Shall I pursue this? Is the handset still under warranty as the XS is less than a year from release date.
Is this a good question?