Skip to main content

Hewlett-Packard began manufacturing personal laptop computers in 1993.

1726 Questions View all

Replaced Screen on a Spectre x360 - 15-bl112dx no power

Laptop received with cracked screen. I powered up the device before disassembly with the power adapter and it booted fine. I did not check the power light at this point.

I dissembled the laptop very carefully by removing the battery, all cables, fan/heatsink and then the logicboard to remove the screen from the mounts.

Mounted the screen and replaced all the components. Reseating all the cables, and now there is no power to the unit at all. There is a power light right next to the USB-C ports that power the device but the light is not turning on at all when its unplugged (on batter) or plugged in, the power button does not bring the device to life. Im fearful I have damaged the logic board in someway but I dont see how, I was very careful.

Is there any way to see if the adapter is getting power? or determin what the cause is? On the off chance that the power adapter stopped working I need to see if its outputting power first, but I dont know how to test for power with a multimeter on this adapter since its usb-c and I can not find any information on it online.

This is a serious problem for me because Its not my device, I took all precautions and I am on a very limited budget. But this is a very new model and I could have missed something. Any help would really be appreciated.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

1 Answer

Chosen Solution

So I resolved it by discharging the power from the unit. I did not know about discharging the power in this fashion The HP Support person asked me to use the key combination Powerbutton+Mute Key (f7 on this model) for 20 seconds. I did that and the power light went amber after plugging in the power adapter. I turned it on and got a display from bios.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Scott Larson will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 28

All Time: 28