Why does it keep saying load paper?

Question

Epson WF-2540

The Epson WF-2540 is an all-in-one color inkjet printer. It features a 2.5-inch LCD touchscreen and four individual ink cartridges.

82 Questions View all

Deanna Wolffe-Nicolan @deanna_marie333

Rep: 25

1

Posted: May 10, 2019

Options

Why does it keep saying load paper?

The paper tray has paper in it I have tried it full of paper, with just 1 sheet or even a few sheets but when I try to copy or print anything it pulls the paper in like its starting to print then it stops and says paper out load paper then press the black or color print button so i did then it spits out the blank page and pulls a new page in but says the same thing over and over I did everything it's saying to do but it keeps saying the same thing can anyone help me?

Answer this question I have this problem too

Is this a good question?

Yes No

Score 2

1 Comment

There is a sensor, usually a lever, that tells the printer it is out of paper. I believe your sensor is either broken or dislocated. You can find it by close inspection of your paper tray. If it turns out not to be the case, replace your pickup rollers. The pick up rollers will probably have a smooth or flat spot that causes it to spin but pickup and feed the paper late. Thus causing your printer timer to miss the pickup and feed signal.

Mar 26, 2020 by phudson38

Add a comment

2 Answers

There is a sensor, usually a lever, that tells the printer it is out of paper. I believe your sensor is either broken or dislocated. You can find it by close inspection of your paper tray. If it turns out not to be the case, replace your pickup rollers. The pick up rollers will probably have a smooth or flat spot that causes it to spin but pickup and feed the paper late. Thus causing your printer timer to miss the pickup and feed signal. — phudson38

Dan @danj Rep: 479.2k Self employed contract worker 35 329 971 · Answer 1 · 2019-05-11T04:33:12-07:00

Most Helpful Answer

Dan @danj

Rep: 479.2k

Self employed contract worker

35

329

971

Posted: May 11, 2019

Options

Over time the feed wheels and sensors get coated with paper dust so they fail to work as designed.

Grab some paper towels, long stick cotton swabs, 85% or better isopropyl alcohol and a can of can’ed air.

Clean the tray and the paper feed rollers with the moistened cut-up paper towel pieces and cotton swabs. Use the can’ed air to blow the paper chamber and sensors out.

Was this answer helpful?

Yes No

Score 2

1 Comment:

Worked great! I was ready to toss my expensive printer. Had tried everything including deleting it & reinstalling, driver and all. Thanks for some super advice!

Jan 16, 2021 by Jutta Zwayer

Add a comment