Airplane mode preventing access to my phone carrier.
The phone states that the airplane mode is on , even though it is not. Did a factory reset but it didn’t help.
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Hi,
Did you try a “wipe the cache partition” to see if that resolved the problem
Here’s how:
Turn off the phone
Hold both the Volume down button and Power button together until the device turns on.
There should be a menu that says Select Boot Mode.
Use the Volume Up button to scroll to Recovery Mode.
When there is an Android symbol next to a yellow triangle, press and release the Power button and Volume up button at the same time.
Navigate down to Wipe cache partition.
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