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The Asus Zen AiO Pro Z240IC is an all-in-one desktop computer known for its 4K, ultra high definition screen and one terabyte Hard Drive. With plenty of processing power and memory, the device received the PCMag Editors’ Choice award in 2015.

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Screen is grey when turned on

My screen is grey when turned on

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@joseph01

all that means is that your backlight is working. Your display doesn’t receive any data. Could be a GPU issue as well as a display issue. Connect another monitor to your HDMI port and see if that shows anything. Of course you do want to disconnect everything from your computer at first to make sure there are no conflicts with it booting up.

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