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Series of HP Pavilion laptops released in 2015. The Pavilion 15 P Series is known to be difficult to service.

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HP Pavilion Model 15-P243sa (Screen Darkened Top Right Corner)

Hello all

I have a HP Pavilion model 15-P243sa ( beats audio ) , CPU N3540 (2.16ghz) , 8GB ram, 1TB HD.

Out of warranty, but well looked after and more recently the screen in the top right hand corner has become slightly dark.

I have Googled the issue and found some similar topics and tricks to remedy the problem, which resulted in no solution.

https://h30434.www3.hp.com/t5/Notebook-V...

I have updated the BIOS and done a factory reset and still no fix!

Unable to connect to external monitor.

Has anyone else experienced this problem?

If so what was the answer?

Replace the screen?

Unable to find any similar screen replacement procedures on ifixit.

Is this type of screen easily disassembled?

Many thanks for reading.

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Hi,

It most likely is a backlight problem, which if it is in the screen means that the screen will have to be replaced as it cannot be repaired.

It is a shame that you cannot connect the laptop to an external monitor as at least this would eliminate the GPU and drivers etc as the cause.

A TV can be used as an external monitor as long as it has HDMI inputs and you have a HDMI cable with the appropriate plug connections to connect between the laptop and the TV

Here’s a link to the service manual for the laptop. taken from this webpage.

Scroll to p.55 to view the necessary pre-requisite steps and then the procedure to remove the display panel.

On p.53 you’ll find the part numbers for all the panels that are available for the various HP Pavilion 15 models.

The part number for your particular panel should be printed on the back of the panel somewhere.

Once you have determined the correct part number, if you search online by typing the appropriate part number only in the search box of your browser, you’ll get results for suppliers of the part.

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Many thanks.

I decided to sell the machine on to someone instead.

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chaz will be eternally grateful.
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