I cannot press the power button. Wondering why?
Just wondering if anyone here has ever experience trouble with their JBL speaker.
I have this JBL Charge 4 that I recently purchased 2 months ago.
Just now the speaker's power button seem to 'disappear' in a sense that when I press it, I cannot 'feel' the button and there is no clicked sound. As a result, I cannot turn my speaker on.
Other buttons are still normal, you can press it and there's that clicked sound. However that is not the case with the power button.
My speaker is still new, never drops to the floor nor being exposed to water.
I’ve browsed the internet and haven’t seen forum discussing this problem.
Wondering if anyone can advise any solution?
Is this a good question?
Oh my gosh! Ours just started doing the same thing last night! It’s like the bottom has fallen out under the power button, just softness and no clicking like the Bluetooth button beside it, i can turn it on by using the blunt end of a writing pen, but need to figure out whats the problem to begin with. And yes nothing on the internet anywhere on it. I’m going to tinker with it and will post if i find a resolution for it.
Have you had any luck with yours since your last posting?
I've had my speaker maybe 3-4 month and only used a few times. (bought it for summer boating trips) Went to go turn it on and the same thing! The button is gone and have to use a pen to turn it on. And advice would be great since I no longer have the receipt to return.
by Shayne Richeson
I emailed JBL customer service and they replied super quick, with sine troubleshooting things which I replied thats its a physical problem not electronic glitch. I bought mine off Mercari in February 2019 new in the box, with a screenshot of the transaction summary, and they accepted that with no problem or questions. I thought they wouldn’t but what did i have to lose, i was going to open it myself and tinker with it, but they sent a replacement! All this was in a week and a halfs time and free return shipping. I was thinking something came detached and could probably be glued back. It wouldn’t hurt to email them with whatever info you have like the box serial number etc or online transaction, if you don’t have anything its still worth a shot especially if its within the warranty i think is a year :)