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Samsung's wireless earbuds. Released in March of 2019 with the Samsung Galaxy S10 phones.

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restore to factory setting

how do you factory reset because of an update failure.

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These morons have no clue what a hard reset is.

If the wearable app doesn't find the earbuds….you cant do anything.

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You can manage the buds from the Samsung Wearables App. You can also download the update software from the Samsung Support site and force update them through usb.

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So how donu bbn force it through the USB and thanks for the info

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You can also apply Factory Reset according to Samsung Suggested on website. Because Factory Reset erase all the settings and Data. That really help in Software update successfully. Solution 2 in Factory Reset Galaxy Buds tutorial that helped me.

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what about if i have mac or an Iphone ?

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You can force factory reset it by holding on Home+Volume Up+Power buttons at the same time, and from the factory reset page, use volume buttons to switch to Swipe data&factory reset selection.

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