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August 2017 model number A1763

34 Questions View all

My beats led light is pink and will not turn off

My beats died while in use yesterday(1st time ever. I normally change before the cut off) I plugged them in and the led light was red (this is normal I know) this morning light was white (normal) took them off the charger and the light turned pink. Not red not white, pink. They will not power off or connect to my phone. I tried the 10 sec reset and nothing. Any suggestions ?

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1 Answer

Sound like the battery has gone bad.

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