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The Fenix 3 HR is a multisport GPS training watch made by Garmin.

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My Fenix 3HR keeps freezing during activities - HELP

I’ve had my Garmin Fenix 3HR for a few years now and use it for trail running. It has always froze up from time to time. It can be a run of 2 hours or 20 hours but it happens every so often. During the activity it freezes on one of the screens as it scrolls through automatically. It will do this if I have it locked or unlocked. When it freezes the watch does not continue to record. If I hold the light button for a bit it will finally power off and then will power back on but takes a bit (it hangs out on the Garmin logo screen). When it does come back on I can resume the activity but it loses everything between the freeze and when I resume. If it take 20-30 minutes it may miss 2 or more miles. Once uploaded it draws a straight line showing it skipped that portion and obviously my mileage, pace, elevation, etc are all inaccurate due to the issue. I have done hard and soft resets. I plug into the computer and ensure I’m up to date and every so often I delete my history from the watch itself. The watch is in fine condition but I am just fed up with the issue. Before I give it and get a new watch I was hoping someone could help me trouble shoot the issue.

Thanks!

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1 Answer

Do you use any custom watch face? There are many watch faces that are eating too much resources, that can cause the watch to freeze. I’ve had similar issues. When I switched back to default watch face, all were gone and everything is working smooth.

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