Skip to main content

The Galaxy J6, released in 2018, is the successor to the Galaxy J5.

12 Questions View all

Touch screen is not working after the update

Recently i changes my J6 display due to crack. Today i recieved the software upate and i updated it.

when the updat finish and phone restarted, the touch screen is not working.

What is the solution ????

Answer this question I have this problem too

Is this a good question?

Score 0

Comments:

Did you back up you'r phone before updating?

by

Nope. i did not expect that

by

Can you try plugging it into a PC and backing up like that?

by

Add a comment

1 Answer

Could be a weird bug with the new update. If you can, try factory resetting the phone. You could have also just had unlucky timing and the screen just decided to die on you. Most likely it’s some kind of software issue.

Was this answer helpful?

Score 0
Add a comment

Add your answer

isfaak will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 3

Past 30 Days: 9

All Time: 147