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I recently lost my phone someone turned it in , its asking me for my

My zte q-link phone is asking me for my pin number , never used one with this carrier but I put in my pin for emails etc. it's my 15 time and it won't let me do anything! Please help! N

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Try a factory reset. It should wipe the pin but it will also wipe the data on the phone

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kongtech15 will be eternally grateful.
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