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The Officejet is HP's line of office inkjet printers.

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I have installed a new black ink cartage, not printing, color is fine

HP OfficeJet Pro 6960 is not printing in black ink

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3 Answers

If you see an “0x6100004a” error, your printer must be serviced. Otherwise, you may have a bad cartridge.

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If it’s been a while since something was printed, it could very well be that the head is clogged. I had that problem with my printer recently. You can probably find a tutorial online on how to clean it with some acetone.

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Try setting print options to gray scale and print a test job. If you still do not see anything then you may have a defective ink cartridge or the print head needs to be cleaned or replaced.

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