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October 2016 marks the date that this Acer Chromebook hit the market with its 360 degree, fan-less design.

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Touch screen not working

My touch screen stopped working . It’s a year old, not dropped but do you think a cable may be loose? or is this a typical problem with this model?

CB5-312T-K5X4

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Is there a schematic or repair manual available for this computer? I would like to find the solution to the loss of touch screen

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1 Answer

If your touch screen doesn't experience any physical damage but suddenly stops respond to your touch, this may be caused by software issues.

There are some things to try if your touchscreen doesn't work...

1. Restart the computer.

2. Wipe off the display with a soft, clean cloth.

3. Go to "Start" and in the search box type "Calibrate the screen for pen or touch input". Choose the top result. In this new screen click "Setup" and follow the instructions.

4. Go to "Control Panel" and then "Device Manager". Select the "Monitors" section and right click on your monitor. Check the information for the touch screen and make sure it is "enabled".

5. Repeat step 4, but instead choose "Update driver software" from the right-click menu.

Hope this info helps you.

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2 Comments:

It's a chromebook

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You may try a quick Hardware Reset to see if that fixes it.

https://support.google.com/chromebook/an...

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Larry Westhoff will be eternally grateful.
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