Fix Your Stuff Community Store

Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

2264 Questions View all

Options

Unable to activate iPhone 7

Restored iPhone 7 to iOS 12.1.4, the phone was stuck on the Apple logo and this is why I had to restore it. It restored successfully and got me to the Hello screen but iTunes says “The iPhone could not be activated because the activation information could not be obtained from the device”. On the iPhone itself it says “Unable to activate” “An update is required to activate your iPhone”. How do I fix this, what could be the problem?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 13
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Check the iPhone via 3UTools and see if IMEI is present. You can also check this on the activation lock screen with the little circle information symbol at the bottom right of the screen.

It sounds like a baseband fault which means it’ll require micro-soldering to fix from a reputable phone repair shop.

Was this answer helpful?

Yes No
Score 4

5 Comments:

I do micro soldering. The IMEI isn't present in 3U tools. Only the serial number. And on the phone in the "i". There is no other information but the serial number only

by

Sounds like baseband PMU needs to be replaced as you've said it was stuck on apple logo and now this issue occurs.

by

What about the Baseband CPU next to the CPU?

by

Could be that too but you need to be careful removing it as it's near CPU that can only be reballed and not replaced as it's uniquely programmed to the phone for cellular service.

by

Any updates? I've seen two of these in the past 24 hours.

by

Add a comment

Options

iPhone 7 series phones have serious issues.There is two component stands for that problem.

1- BBPMU

2-BBCPU

If the BBPMU is damage that the solution but if the BBCPU is shorted no any solution.

Was this answer helpful?

Yes No
Score 2

1 Comment:

No result

Same problem

by

Add a comment

Add your answer

Dennis Warren will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 22

Past 30 Days: 78

All Time: 13,767