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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

112 Questions View all

Why does the screen not work after dropped

screen cracked but turned on but can't use touch screen

Answer this question I have this problem too

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2 Answers

The digitizer is broken that's why touch isn't working

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yep Daniel is right. Not sure how it works on these models but maybe connector may also not be seated perfectly after drop.

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