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The Jeep Grand Cherokee was redesigned for the 1999 model year; the 2000 models have minimal changes. This model is also known as Jeep WJ.

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key wont turn in ignition

steerings locked and key wont turn

Answer this question I have this problem too

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Been there, done that.

The tumblers are sticking. You need to remove the entire ignition lock assembly. In my case I got another one from a junkyard and moved tublers from one lock to another.

You might get lucky and be able to clean it. For me, a good cleaning only seemed to help for about a week. Kept a can of WD-40, but that’s only a temp fix. WD-40 seems to attract dirt/dust.

There are Youtube videos on this. Its not too hard.

Also, I believe the dealer has a kit to replace. The kit comes with a selection of tumblers. You stick your old key into the new ignition and make sure the tumblers line up perfectly (and move smoothly).

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