Fix Your Stuff Community Store

Announced in August 2017, the Galaxy Note8 is the successor to the recalled Galaxy Note7. The Note8 was made available to the public for purchase in September of 2017.

148 Questions View all

Options

Advertising Overload -- Please Help!

About 2 months ago, I started getting ads popping up on my Home Screen and continually as I attempt to do something on my cell phone (Samsung Galaxy Note 8). I have tried to remove some apps and reinstall them — especially the ones seen in some ads…nothing works. I cannot stand it, it is driving me nuts. I have to hit back or “X” it out and it adds about 4 extra steps to get to my intended destination whether it be my email, games, contacts, phone, etc. It is so annoying, I just want to smash the thing sometimes. I want to call Sprint and tell them to get the %#*@ advertising pop-ups off my phone or I will change my service to another provider. I really do not want to change but may when it is time to upgrade which could be now!

Can anyone offer some steps to try? I need to get it to stop and soon! Thanks for your time.

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Hi,

Download, install and run this app to see if it detects any malware installed in the phone.

You can also download, install and run this app to see if it detects any viruses in your phone, missed by the first app

Was this answer helpful?

Yes No
Score 3

1 Comment:

Hi and thank you for the response. I was not aware anyone replied -- I just happened to check. I will try to download the apps you referenced but will have to find this link on my cell phone vs. PC. Thank you once again -- I will let you know if it works!

by

Add a comment

Add your answer

robinpiller will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 74