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Oral-B Vitality Rechargeable Toothbrush by Proctor & Gamble with a 2-minute timer. Model number D12513. Handle Type: 3709

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The timer does not work on the toothbrush. How can I fix it?

We bought our boys this the OralB Vitality toothbrushes for Christmas. The timer does not work, we have to turn them off manually. Can the timer be set or reset?

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Changed the battery a few times and and still didn’t come back on. How do I know it’s the timer or it’s defective?

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Hi @laurelle ,

This is from the Oral-B website

The two-minute timer on our Oral-B Vitality toothbrushes should reset if the toothbrush has been switched off for 30 seconds. If you switch it off before the 2 minutes are up, and then switch it back on within 30 seconds, it will resume from where you left off.

If it does not perform this way it may be faulty.

There is a 2 year warranty on the product (may be country dependent - check in your location).

Contact Braun service, regarding replacements.

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Laurelle will be eternally grateful.
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